James Schmidt knows how quickly things can move at Samsung Telecommunications America (STA), a Dallas-based subsidiary of Samsung Electronics.
As director of Packaging Operations, Schmidt has to deal with the realities of a reactive environment. As he puts it, “Here at Samsung we are known for taking quick action. Sometimes this causes us to move directly
to implementation before we have truly identified the cause of the problem. So, the methodical process we have learned will guide prospective leaders to think through the true cause prior to implementing.”
That’s why Schmidt is such an advocate of the Leadership Development program Samsung offers its leaders.