Customer Service Training = Higher Satisfaction Customer loyalty is built one successful service interaction at a time. Because your customer service team is the face – and voice – of your organization, team members must be trained to represent your company skillfully, professionally, and effectively. Like customer loyalty, superior customer service skills grow incrementally, one vital principle building upon another until the team member is fully equipped to meet the customer’s needs with excellence. Our Customer Service training program imparts these crucial skills through our Four R’s of Customer Service, helping the employee consistently create the positive defining moments that…

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Innovative Sales Development Training for the 21st Century At AchieveGlobal, our Sales Effectiveness training takes you beyond outdated sales theories and methods. In today’s tough sales environment, just positioning yourself as the expert advisor or leveraging your personality are no longer enough to win customers or new business. Modern customers have a world of options literally at their fingertips, so selling products – or even solutions – requires a new approach and skill sets. So, what works? To put it simply, integrating the entire customer experience, from start to finish – and that’s just what we help you do.  Optimize…

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Equipping Leaders for the 21st Century Today’s business leaders face unprecedented business issues, resulting in part from an increasingly complex, diverse, and rapidly changing global economy. Shifting perceptions of the skill sets required for effective leadership in the 21st century demand new and innovative training methods and programs that adequately prepare leaders for the key roles they will play in supporting their organizations’ success. The Six Key Leadership Zones  AchieveGlobal’s Corporate Leadership Development program offers today’s leaders comprehensive training and mastery in the Six Key Leadership Zones, which form the foundation of modern business success. These fundamental components of…

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